Contact Us
Our team can assist with purchases, installation, activation, credits, billing, and technical issues.
Get in Touch
Customer Support
Email: support@qwintsoft.com
Hours: Monday to Friday, 10:00 AM to 5:00 PM IST
Typical response time: One to two business days
Refund Requests
Email: refunds@qwintsoft.com
Include your: Full name, Order or payment ID, Purchase date, Registered email address or mobile number, Reason for requesting a refund, and Details of troubleshooting already completed.
Privacy & Grievance
Privacy Requests: support@qwintsoft.com (Subject: Privacy Request)
Consumer Grievance Officer: Shrey Dadhaniya
Email: support@qwintsoft.com
Consumer complaints will ordinarily be acknowledged within 48 hours and addressed within one month from receipt, subject to the nature and complexity of the complaint.
Company Details
Legal entity: Qwintsoft LLP
Operational address: A-603, RK Iconic Tower, near Ayodhya
Chowk, 150 Feet Ring Road, Rajkot, Gujarat 360006, India
For faster assistance
Please include the following in your request:
- Your order ID.
- The email address or mobile number used for purchase.
- Your operating system.
- Your Adobe Premiere Pro version.
- Your Qwint Caption version.
- Screenshots or error messages.
- A description of the steps that caused the issue.
Security Notice:
Never send passwords, complete payment-card numbers, or other sensitive
authentication information.